Privacy Policy

Last Updated: September 29, 2026

Fishlabs LLC, doing business as Dripseed.ai ("Dripseed," "we," "our," or "us"), respects your privacy. This Privacy Policy explains how we collect, use, process, and share information when you visit Dripseed.ai or use our products and services (the "Service").

1. Information We Collect

We may collect information that you provide directly to us, including:

Name, email address, phone number, and other contact information
Account and login information
Payment and billing information
Content, files, messages, recordings, transcripts, documents, or other information you provide through the Service
Information you provide when communicating with us or requesting support

Information from Connected Services

You may choose to connect Dripseed to third-party services, including email, communication, meeting, calendar, CRM, productivity, social media, storage, analytics, and other platforms.

When you connect a service, you authorize us to access and process information from that service as necessary to provide the features and services you request.

The information available to us depends on the service you connect and the permissions you grant.

You may disconnect a connected service at any time through Dripseed or the applicable third-party provider where that functionality is available.

Information Collected Automatically

When you use the Service, we may automatically collect information such as:

IP address
Browser and device information
Operating system
Usage information
Pages, features, or functions you interact with
Log and diagnostic information
Approximate location derived from your IP address

We may use cookies and similar technologies to operate, secure, analyze, and improve the Service.

2. How We Use Information

We use information we collect primarily to provide you with the Service and perform the services you request.

This may include using information to:

Provide, operate, and maintain the Service
Process and analyze information on your behalf
Provide features and functionality you request
Connect and interact with third-party services you authorize
Generate summaries, insights, recommendations, reports, or other outputs
Manage your account
Process payments
Provide customer support
Monitor, troubleshoot, and improve the performance and reliability of the Service
Detect fraud, abuse, and security issues
Comply with applicable legal obligations

3. AI and Automated Processing

Certain features of Dripseed may use artificial intelligence, machine learning, or other automated processing.

Information you provide or authorize us to access may be processed by Dripseed or our service providers as necessary to provide the features and services you request.

We do not use your private customer content to train general-purpose AI models unless we specifically disclose otherwise and obtain any consent required by law.

We may share information with service providers and technology partners that help us operate and provide the Service, including providers of:

Cloud hosting and infrastructure
Communications
Analytics
Payment processing
Customer support
Artificial intelligence and machine learning
Security and monitoring
Other technology and business services

We provide these parties with information only as reasonably necessary for them to perform services for us or help us provide the Service.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal process
Protect Dripseed, our users, or others
Investigate fraud, abuse, or security issues
Enforce our agreements
Complete a merger, financing, acquisition, reorganization, or sale of all or part of our business

We do not sell your personal information for money.

5. Third-Party Integrations

The Service may connect with third-party applications, platforms, APIs, accounts, data sources, and other services at your direction.

By connecting a third-party service, you authorize Dripseed to access and process information made available through that connection for the purpose of providing the Service.

Third-party services are governed by their own terms and privacy policies. We are not responsible for the privacy or security practices of those third parties.

You may revoke Dripseed's access through Dripseed or the applicable third-party service where that functionality is available.

Google User Data

If you connect a Google account or Google Workspace service, our use and transfer of information received from Google APIs will comply with applicable Google API Services User Data Policy requirements, including Limited Use requirements where applicable.

Google user data will be accessed, used, and shared only as necessary to provide or improve features you request, maintain and secure the Service, protect against fraud or abuse, or as otherwise permitted by applicable Google policies and law.

6. Data Retention and Security

We retain information for as long as reasonably necessary to provide the Service, maintain legitimate business records, comply with legal obligations, resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No electronic system or method of transmission can be guaranteed to be completely secure.

7. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Depending on where you live, you may have additional privacy rights under applicable law.

You may also disconnect third-party integrations or revoke permissions directly through the applicable third-party service.

You may unsubscribe from marketing emails using the unsubscribe link included in those messages. We may still send transactional or service-related communications.

8. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time as our Service, business, or legal obligations change.

When we make changes, we will update the "Last Updated" date above.

If we make material changes, we may provide additional notice where appropriate.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Fishlabs LLC
1570 Atkinson Road, Suite 105
Lawrenceville, GA 30043
info@dripseed.ai