Terms of Use

Last Updated: September 29, 2026

These Terms of Use ("Terms") govern your access to and use of Dripseed.ai and its products, software, websites, features, integrations, and related services (collectively, the "Service").

These Terms are entered into between you and Fishlabs LLC, doing business as Dripseed.ai ("Dripseed," "we," "our," or "us").

By accessing or using the Service, you agree to these Terms. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

1. The Service

Dripseed provides software and related services that help users connect, process, analyze, organize, and use information from their accounts, applications, communications, and other data sources.

We may add, remove, modify, or improve features of the Service over time.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use the Service for your authorized business or personal purposes.

2. Your Account

You are responsible for maintaining the security of your account and login credentials.

You are responsible for activities performed through your account and for ensuring that anyone you authorize to use the Service complies with these Terms.

You must provide accurate information when creating or maintaining an account.

3. Your Data

You retain ownership of the information, content, files, messages, recordings, transcripts, documents, and other data that you provide to Dripseed or authorize Dripseed to access ("Customer Data").

You grant Dripseed a limited right to access, store, copy, transmit, process, analyze, and otherwise use Customer Data as reasonably necessary to:

• Provide the Service you requested
• Process and analyze information on your behalf
• Operate integrations you authorize
• Generate requested outputs, summaries, insights, reports, or other results
• Maintain, secure, troubleshoot, and support the Service
• Comply with applicable law

This permission continues for as long as reasonably necessary to provide the Service or meet our legal obligations.

You are responsible for ensuring that you have the rights, permissions, notices, and consents necessary for Customer Data that you provide or authorize us to access.

Our handling of personal information is also governed by our Privacy Policy.

4. Third-Party Integrations

You may choose to connect Dripseed with third-party applications, websites, platforms, accounts, APIs, data sources, or other services ("Third-Party Services").

These may include email, communications, meeting, calendar, CRM, productivity, social media, storage, analytics, or other platforms.

By connecting a Third-Party Service, you authorize Dripseed to access and process information available through that connection as necessary to provide the Service you requested.

You are responsible for ensuring that:

• You are authorized to connect the applicable account or service
• Your use of the Third-Party Service complies with applicable terms and policies
• You have obtained any notices, permissions, or consents required by law

Third-Party Services are controlled by their respective providers, not Dripseed.

We are not responsible for changes, outages, restrictions, loss of access, account limitations, data loss, or other actions taken by a third-party provider.

A third party may change or discontinue its service or integration at any time, which may affect certain Dripseed features.

5. Artificial Intelligence

Certain features of the Service may use artificial intelligence, machine learning, or other automated systems.

AI-generated or automated output may be incomplete, inaccurate, or non-unique.

You are responsible for reviewing output before relying on, publishing, distributing, or acting on it.

Dripseed does not guarantee the accuracy, completeness, or suitability of AI-generated output for any particular purpose.

As between you and Dripseed, you may use outputs generated for you through the Service to the extent permitted by applicable law and applicable third-party terms.

6. Acceptable Use

You may not use the Service to:

• Violate applicable law
• Infringe the rights of another person or organization
• Access accounts, systems, or data without authorization
• Distribute malware or interfere with the security or operation of the Service
• Circumvent technical restrictions or usage limits
• Reverse engineer or attempt to discover the source code of the Service, except where applicable law expressly permits it
• Resell or provide access to the Service as a competing service without our permission
• Use unauthorized access to Dripseed technology to build or train a competing product
• Misrepresent your identity or authority
• Engage in fraudulent, deceptive, abusive, or harmful activity

If your use of the Service involves communications, recordings, personal information, or information about other individuals, you are responsible for complying with applicable privacy, consent, recording, communications, and data protection laws.

7. Fees and Payment

Certain features of the Service may require payment.

Pricing, billing frequency, usage limits, subscription terms, and other commercial terms will be shown when you purchase the Service or agreed separately with you.

You authorize us and our payment providers to charge applicable fees and taxes using your selected payment method.

Unless otherwise stated at the time of purchase or required by law, payments are non-refundable.

We may change pricing for future billing periods by providing reasonable notice.

You may cancel a subscription according to the cancellation options provided through the Service or any applicable written agreement with us.

8. Intellectual Property

Fishlabs LLC and its licensors own the Service, including its software, design, technology, documentation, trademarks, and other intellectual property.

Except for the limited right to use the Service under these Terms, these Terms do not transfer ownership of Dripseed's intellectual property to you.

You retain ownership of your Customer Data.

If you provide suggestions, ideas, or feedback about the Service, you allow us to use that feedback without restriction or compensation to improve our products and services.

9. Service Availability

We work to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation.

The Service may occasionally be unavailable because of maintenance, technical problems, security issues, Third-Party Services, infrastructure failures, or circumstances outside our control.

We may modify, suspend, or discontinue portions of the Service where reasonably necessary.

10. Disclaimers

To the fullest extent permitted by law, the Service is provided "as is" and "as available."

Dripseed makes no warranties, express or implied, regarding the Service, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or availability.

We do not guarantee that:

• The Service will always be available or error-free
• Information or output produced by the Service will always be accurate or complete
• Third-Party Services will remain available or compatible with Dripseed
• Use of the Service will produce any particular business, financial, operational, or other result

You are responsible for determining whether the Service and its outputs are appropriate for your use.

11. Limitation of Liability

To the fullest extent permitted by law, Fishlabs LLC and its officers, directors, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of data, loss of goodwill, or business interruption arising from or related to the Service.

To the fullest extent permitted by law, Fishlabs LLC's total liability arising from or related to the Service or these Terms will not exceed the amount you paid to Fishlabs LLC during the 12 months immediately before the event giving rise to the claim, or $100 if you have not paid Fishlabs LLC during that period.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

12. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Fishlabs LLC and its officers, directors, employees, contractors, and affiliates from claims, damages, liabilities, costs, and expenses arising from:

• Your unlawful or unauthorized use of the Service
• Customer Data you provide or authorize us to access
• Your violation of these Terms
• Your violation of applicable law
• Your violation of another person's rights
• Your use of Third-Party Services in violation of their applicable terms or policies

13. Suspension and Termination

You may stop using the Service at any time.

We may suspend or terminate access to the Service if we reasonably believe that:

• You have materially violated these Terms
• Your use creates a security or legal risk
• Your use could harm Dripseed, another user, or a third party
• Payment required for the Service has not been made
• We are required to do so by law

Upon termination, your right to use the Service ends.

Sections that by their nature should continue after termination, including provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, and governing law, will survive termination.

14. Changes to These Terms

We may update these Terms from time to time as our Service, business, or legal obligations change.

When we make changes, we will update the "Last Updated" date above.

If we make material changes, we may provide additional notice where appropriate.

Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict of law principles.

Any dispute arising from or relating to these Terms or the Service will be subject to the jurisdiction of the state courts located in Gwinnett County, Georgia and, where applicable, the federal courts located in the Northern District of Georgia.

16. General Terms

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

You may not transfer your rights under these Terms without our consent.

We may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, or sale of our business or assets.

These Terms, together with our Privacy Policy and any additional written agreement between you and Fishlabs LLC, constitute the agreement between you and Dripseed regarding the Service.

If a separate written agreement between you and Fishlabs LLC conflicts with these Terms, the separate written agreement will control to the extent of the conflict.

17. Contact Us

Questions about these Terms may be sent to:

Fishlabs LLC
1570 Atkinson Road, Suite 105
Lawrenceville, GA 30043
info@dripseed.ai